Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To initiate a return, please contact us at email@example.com with your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed.
Please package your return securely, including all the cords, adapters, and documentation that were included when you received the item. Enclose a copy of your receipt or proof of purchase.
Return shipping address:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 7-10 business days.
If you have any further questions or concerns regarding our return policy, please feel free to reach out to us at firstname.lastname@example.org.